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In the upper right hand corner of the Citrix Receiver, where your name is displayed, select Refresh Apps from the drop down menu and the missing applications should appear.Ĭopyright © 2023 Clemson University, Clemson, SC. What if I don’t see all of the applications? For more information, see Connect Azure Active Directory to Citrix Cloud. we have Login Prompt PopUp from Citrix Receiver asking for User Name and Password repeatedly. Prerequisites An active Azure Active Directory connection to Citrix Cloud. As a workaround, consider implementing Federated Authentication Service (FAS). After four hours of idle time users are logged off. However, you are prompted for your user name and password while accessing published virtual apps or desktops. Explicit authentication is enabled by default. Just log back into Citrix within four hours and you will automatically reconnect to your session. User name and password Users enter their credentials and are authenticated when they access their stores. Token is the DUO authentication What happens if I get disconnected from my Citrix session? Password 2 is your Clemson password The iPad Citrix Receiver is asking for a domain and token. The Citrix Receiver is asking for Password 1 and Password 2. If you are not enrolled, you can complete enrollment at or learn more at Does Citrix require VPN? Type the word “sms” to receive text message on phone Type the word “push” to get a Duo Mobile app prompt (most Common)Ģ. What should I enter?Ĭitrix Receiever requires DUO two factor authentication.ĭuo Passcode options (registered devices):ġ. When installing Citrix Receiver, what should I enter when prompted to add account?Ĭ Citrix Receiver is asking for a passcode.